Refund policy

At Glinur Beauty, your satisfaction is our priority. If you are not fully satisfied with your purchase, we’re here to help.

Returns

Customers may request a return within 7 days of delivery, provided the items are unopened, unused, and in their original packaging.

Due to the nature of skincare and beauty products, we cannot accept returns for items that have been opened or used for hygiene and safety reasons.

To initiate a return, please contact us at info@glinurbeauty.com with your order number and details.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, a refund will be processed to your original method of payment within 5–10 business days.

Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact us at info@glinurbeauty.com.

Non-returnable items

Opened or used skincare products

Items purchased on sale or with discounts (unless defective or damaged)

Shipping costs

Customers are responsible for paying return shipping costs unless the item is defective or incorrect.